Here are answers to some of the common question we are asked. If you have others, contact us.
Can I get a refund if I change my mind about going, or some other problem prevents me from travelling?
The only payment we can refund is your initial deposit. Once we start pre-paying for accommodation and other activities we cannot make refunds. Please note we require all travellers to take out travel insurance, which can provide relief in many of these situations.
Will we be able to paint if the weather is not good?
Yes, you will certainly be able to paint if it’s raining. In hot weather it can depend to some extent on your own health or physical condition. We choose times of the year when the weather should be mild, but there can always be surprises!
Can I have a room to myself in the villa?
It can be organised. The price is higher for a single room. Contact us for details.
Where do I fly to in Italy, and how do I get from there to the villa in Tuscany?
The two main airports are Rome and Milan. If you arrive in Rome we will meet you and escort you to the villa by bus (additional cost applies). If you are coming from elsewhere we will assist with directions.
Can I do my own thing if I don’t feel like joining the group?
Yes of course. It is your holiday, and you can choose to do your own thing as long as it does not inconvenience any other participants. Note however that activities included in the tour are pre-committed and credits can not be given for non-participation. You will be liable for the cost of any alternative activities you choose to undertake. For example, if you choose to go for your own dinner or breakfast, you will need to cover the cost yourself.
Are entry fees to galleries and other attractions included in the tour price?
Some fees are covered in the tour price. Contact us if you need more details.
Can I stay in the villa longer, after the tour ends?
No, you will need to arrange other accommodation.
Can I meet any of the other participants before we leave?
Yes, and it’s a good thing to do. We can help you with this.
Can I get some painting tuition if I am coming from somewhere other than Perth?
There are two ways Jana can help you. Workshops and classes will be available, or Jana can send you some written materials to help you practise by yourself.
Will I need to bring any painting materials with me?
Not if you are happy to work with the materials mentioned in the preparation page.
Do I need to have lots of painting experience?
No. The main thing you need is the ability to have a good time, and enjoy your painting experience.
Is there any follow-up after the tour?
Yes. If you would like to continue painting with Jana you can join her art classes, or she can visit your art group and run some workshops. Everyone on the tour will be encouraged to participate in an exhibition of work from the tour.
Can you cater for people with special dietary needs?
We will do our best, but it is best to discuss this personally with us before paying your deposit.